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Installation Guide

Instructions to download and install YoYo Laptop Tracking Software.

Quick Start Instructions
After subscribing, follow the instructions on the download page to download and install this software.

Created For WINDOWS XP and VISTA
(and we haven’t found any problems on Windows 7 yet)

Step by Step Instructions

If you haven't already done so, CLICK HERE to enter your email address. Once you do so, you will be forwarded to the download page.

Click the green arrow to download the software.

Choose "Run" if possible, otherwise save the file to your desktop

If you chose "Run", you will see the screen below. If you saved to your desktop, double click on the downloaded cssetup.msi setup file to see the screen below. Choose "Run" to continue with the installation. You must be connected to the internet while installing this software.

If you have previously installed this software, you will see the following screen. You must remove the previous installation before continuing. Choose Remove and click Finish. Once removed, start from the beginning by downloading and installing the software.

If this is the first time you are installing this software, continue to the next step.

Please scroll through and read the entire software disclaimer and, if you agree to the terms, select "I Agree" and click on the Next button to continue installation or " I Do Not Agree" to cancel the installation.

Click on the "Next" button to start the installation.

When the installation starts, you will see a progress bar. Your firewall may prompt you to allow Microsoft's MsiExec.exe to connect to a public zone. You must choose "Yes" or "Allow" in order to continue the installation.

Next, the following window pops up. On some systems, this window will open behind other windows rather than on top of all other windows you may have open on your system. If you don't see this window, you may need to minimize your other open applications.

The information you enter into the Registration window will be your logon information that you will use to retrieve your laptop IP address to track your computer. Enter the email address you used to download the software. After you enter a valid email address, the "Register" button will be clickable. Enter a password and then click "Register".

If the entered email is already registered, then the following error message will be displayed.

If your firewall prompts you to allow csservice.exe to connect to the internet, say "Yes" or "Allow". Have it remember your answer so it won't prompt you again. Csservice.exe needs to connect to the internet to log your IP address so you can get a report of where your laptop is. This service only sends your User Name (the email you entered during registration) and your computer's IP address. No other information is transmitted by the service.

After successful installation, the following window appears. Click on the "Close" button to complete the installation.

The installation is now complete. You should run a report to confirm it is working. You can run a report by LOGGING IN. Enter your email address and password. Once logged in, you can run a report to see if your IP address is being recorded by the application. You should run a report on a regular basis to ensure that your IP address is still being logged.

To set an automatic calendar reminder event, CLICK HERE.

PDF Version

  Distributed by:
Computer Security Products, Inc.
PO Box 7549
Nashua, NH 03060