Date |
Rating |
Feedback |
02/19/2021 |
|
The ease of the getting the purchase completed.[What was your favorite part of the experience?] The ease of the getting the purchase completed. -Liz / MI |
02/04/2021 |
|
Had the right part I needed and followed up to make sure I was getting what I requested. [What was your favorite part of the experience?] Had the right part I needed and followed up to make sure I was getting what I requested. -Bryan/FL |
01/25/2021 |
|
Great products, reasonably priced, friendly staff and quick delivery. Security for my computers and filing cabinets gave me additional peace of mind. [What was your favorite part of the experience?] Great products, reasonably priced, friendly staff and quick delivery. -Wayne from Philadelphia |
12/30/2020 |
|
I've used CSP products for years, and I plan to keep doing so every time I install a new computer system. Keep up the great work! [What was your favorite part of the experience?] I've used CSP products for years, and I plan to keep doing so every time I install a new computer system. Keep up the great work! -Palmer from UT |
11/21/2020 |
|
Quality parts and they did the job. [What was your favorite part of the experience?] Quality parts and they did the job. -Tim / Chicaho |
10/14/2020 |
|
Extremely knowledgeable and helpful service. Exactly how it should be. [What was your favorite part of the experience?] Extremely knowledgeable and helpful service. -MHA in Chautauqua County NY |
10/05/2020 |
|
The product description and specs match exactly with what I received. Very pleased with Computer Security and this locking system! [What was your favorite part of the experience?] The product description and specs match exactly with what I received. Very pleased with Computer Security and this locking system! -Leonard from Texas |
08/07/2020 |
|
the price and the product fit perfectly [What was your favorite part of the experience?] The price and the product fit perfectly -Billy B/Louisiana |
07/29/2020 |
|
The two customer service specialists I've dealt (Sammie Fay and Donna Roy) with were exceptionally helpful, and CSP offers the flexibility/products that work best for me. -Sean from Illinois |
07/07/2020 |
|
Personable interactions and concern for customer needs.[What was your favorite part of the experience?] Personable interactions and concern for customer needs. |
07/01/2020 |
|
quality of product - quick turn around [What was your favorite part of the experience?] quality of product - quick turn around |
06/30/2020 |
|
|
06/22/2020 |
|
Sammie was a great communicator. She answered my questions. The product is great too. |
03/27/2020 |
|
Great Customer service, great tech support, great product. Really want to know your needs and applications so that they can provide your the best possible product for your individual need. Not just trying to sell products but trying to positively affect their costumers in a very personable way. My highest recommendation -Vance from Virginia |
03/22/2020 |
|
It was online and I found what I needed. [What was your favorite part of the experience?] It was online and I found what I needed. -Gary /Utah |
03/20/2020 |
|
Customer service [What was your favorite part of the experience?]
The customer service |
03/09/2020 |
|
I was going to give away a perfectly good file cabinet because it did not have a locking device. So first I tried your 4 drawer lock bar. Best decision ever, it was easy to install and looks like it came with the cabinet. [What was your favorite part of the experience?] Best decision ever, it was easy to install and looks like it came with the cabinet. -Brian/MD |
02/24/2020 |
|
Quick and simple [What was your favorite part of the experience?]
Quick and simple |
02/10/2020 |
|
You have what I needed. [What was your favorite part of the experience?] You have what I needed. -Sukie/Texas |
01/09/2020 |
|
Personal communication and fast friendly responses. [What was your favorite part of the experience?]Personal communication and fast friendly responses. -Lauren from CO |
01/07/2020 |
|
The ease of ordering what we needed![What was your favorite part of the experience?] The ease of ordering what we needed![ |
12/02/2019 |
|
Very easy [What was your favorite part of the experience?] Very easy! |
11/05/2019 |
|
Easy, price [What was your favorite part of the experience?]
Easy, price |
09/11/2019 |
|
Being able to lock em with ease [What was your favorite part of the experience?]Being able to lock em with ease -Marshall Ill |
09/11/2019 |
|
Having Sammie and or Donna to deal with. They have been fabulous. I had to change an order for CPU3's to CPU2's and they turned it around within the day. Really exceptional service. Great communication on shipping. [What was your favorite part of the experience?] Really exceptional service. Great communication on shipping. -Donna from Charlestown, MA |
09/05/2019 |
|
Had what I needed, arrived promptly, works great! [What was your favorite part of the experience?] Had what I needed, arrived promptly, works great! -Craig from Arizona |
06/25/2019 |
|
Sammie was great. Very patient and responded well to our changing needs. Thank you. [What was your favorite part of the experience?]Sammie was great. Very patient and responded well to our changing needs. |
05/23/2019 |
|
Very good customer service on the phone. Everything came a promised.
[What was your favorite part of the experience?] Very good customer service on the phone. Everything came a promised. -bill from Maryland |
03/25/2019 |
|
The team at Computer Security Products was very helpful with helping me find the right product that was needed to secure my systems. [What was your favorite part of the experience?]Computer Security Products team was very helpful with helping me find the right product. -Dave from PA |
02/14/2019 |
|
Sammi B was FANTASTIC to work with and she easily resolved a complicated healthcare customer privacy issue for us. THANK YOU SAMMI B!!! I will recommend CSP to all our healthcare [What was your favorite part of the experience?] Sammi B was FANTASTIC |
02/14/2019 |
|
easy to work with, and ability to let customer demo items, love it![What was your favorite part of the experience?]Easy to work with and ability to let customer demo items. -JL FROM NH |
12/11/2018 |
|
Very easy to navigate your web page. customer service follow up phone call was great even though, it was a message because I was out of my office. Thank you for sending the free Keys. [What was your favorite part of the experience?]Very easy to navigate your web page. Customer service follow up phone call was great! -Jeff |
12/04/2018 |
|
Customer Service - Handling of the duplicated PO, Great anticipation[What was your favorite part of the experience?]Customer Service -Rhee from NV |
10/30/2018 |
|
The information provided on the web page: instructional videos and graphics about the computer locks really helped to know what we needed to order, and the variety of cables and locks available. The items arrived in a box of the right size (no extra packaging) with a personalized note. I was able to install the locks in just a few minutes. Thanks. G.A. from CA -G.A. from CA |
10/26/2018 |
|
[What was your favorite part of the experience?]You have the best engagement systems I've found. I even recommended your lock and the glue on slot to my sister-in-law since her company provided her with the same laptop I own -Glenn |
10/17/2018 |
|
Everything was smooth and easy! Even when I ordered the wrong part, I was helped quickly and efficiently to return the wrong one and get the right one. I will definitely recommend this company to all of my cohorts![What was your favorite part of the experience?] Even when I ordered the wrong part, I was helped quickly and efficiently to return the wrong one and get the right one. I will definitely recommend this company to all of my cohorts -Roberta, NY |
10/16/2018 |
|
Ease and tech knowledge [What was your favorite part of the experience?]Ease and tech knowledge -Wayne from CT |
10/12/2018 |
|
Your company had the product I needed for my device. The site was easy to navigate. The customer service was TOPS![What was your favorite part of the experience?] Had the product I needed and the customer service was TOPS! -Capt.Ross |
10/03/2018 |
|
I liked the quick response and efficiency. [What was your favorite part of the experience?] Quick responses and efficient |
10/02/2018 |
|
Donna Roy [What was your favorite part of the experience?]Donna Roy -Sue TX |
09/12/2018 |
|
|
09/05/2018 |
|
The staff was extremely helpful and friendly![What was your favorite part of the experience?] The staff was extremely helpful and friendly. -Valerie from MA |
08/31/2018 |
|
You guys are mainly doing business with other businesses and not with consumers.
[What could we have done to earn a higher rating?]do more business with consumers |
08/28/2018 |
|
The people I talked to new what they were talking about and that made the purchase very easy. [What was your favorite part of the experience?] The staff knew what they were talking about and made it easy to purchase. -Don V/ Virginia |
08/14/2018 |
|
The ease of ordering online with government voucher [What was your favorite part of the experience?]The ease of ordering online with government voucher |
08/08/2018 |
|
|
07/29/2018 |
|
Quick delivery, easy to place order or change order via phone. Well made heavy duty cable system. Would be very hard to detach or cut. [What was your favorite part of the experience?] Quick delivery, easy to place order or change order via phone. -Thomas/California |
07/26/2018 |
|
I think I ordered black, but got silver metal. I didn't notice until I had it installed - but it works perfect and the installation video was excellent as was the installation info in the box. [What could we have done to earn a higher rating?]I think I ordered black, but got silver metal. |
07/20/2018 |
|
Finding what I needed online for a reasonable price.
[What was your favorite part of the experience?]Finding what I need for a reasonable price -Michael from Virginia |
07/13/2018 |
|
CSPI provided prompt service regarding sending out quotation(s)and processing of the order.
[What was your favorite part of the experience?]Prompt service -Bella/Hawaii |
06/26/2018 |
|
Quality Contol issue. The first file lock arrived without holes so it was unusable. Luckily, I believe it was Doreen that reshipped a replacement to me to arrive in time for me deadline. Thank you!!
[What could we have done to earn a higher rating?]Quality Contol issue. The first file lock arrived without holes so it was unusable. |
06/14/2018 |
|
I'd forgotten to add keys to my order and promptly received a call from Doreen reminding me that I would need them. My order arrivdd at the proper time and works great. Will be ordering more sensors soon! Professionalism, courtesy, and promptness. Highly recommended.
[What was your favorite part of the experience?]
Professionalism, courtesy, and promptness. Highly recommended. -Navine from California |
06/13/2018 |
|
|
06/08/2018 |
|
The latch upon opening was difficult to secure. We adjusted it in house without calling for assistance, so we are overall happy with the computer enclosure. [What could we have done to earn a higher rating?] Make the latch easier to secure upon opening. |
05/30/2018 |
|
|
05/16/2018 |
|
[What was your favorite part of the experience?]Doreen's great support and customer service attitude. -K Kane |
05/07/2018 |
|
[What was your favorite part of the experience?]
fast service |
05/04/2018 |
|
|
04/19/2018 |
|
[What was your favorite part of the experience?]
I had found what i wanted! -Michel/Quebec/Canada |
03/22/2018 |
|
|
03/21/2018 |
|
|
03/16/2018 |
|
[What was your favorite part of the experience?]The wedge (Noble type) computer lock I needed was not listed on the website yet. I called to inquire about it as a similar type of lock is on the website. I was pleased to discover that my locks were available. I wanted to get the wedge lock with a key as the named brand lock is a real pain to use as a combination lock and are not very good quality. The lock from Computer Security is higher quality, key style, with a master key. Promised I could re -Mark from Grand Rapids, Mi |
03/15/2018 |
|
|
03/14/2018 |
|
|
03/14/2018 |
|
|
03/01/2018 |
|
[What could we have done to earn a higher rating?] Have a combination version |
02/02/2018 |
|
[What was your favorite part of the experience?]customer service |
01/29/2018 |
|
[What was your favorite part of the experience?] Accurate measuring and purchasing instructions, speedy delivery, excellent follow up. -Judie from NYC |
01/29/2018 |
|
|
01/24/2018 |
|
[What was your favorite part of the experience?]Working with Doreen because she was accommodating and truly helpful. |
01/24/2018 |
|
[What do you think we should improve on?]Pricing, Too expensive |
01/23/2018 |
|
|
01/15/2018 |
|
[What was your favorite part of the experience?]
Support was easy to get in touch with, very helpful, & very quick at responding. |
12/27/2017 |
|
[What was your favorite part of the experience?]
Fast friendly service with the products we needed at a reasonable price! -Steven in Houston |
12/21/2017 |
|
[What was your favorite part of the experience?]
Customer service was very knowledgeable on the products we needed.
Great company to work with.
Sincerely Michael -Michael in Louisiana |
12/20/2017 |
|
|
12/19/2017 |
|
[What was your favorite part of the experience?]
The products work! -Cheryl from California |
12/18/2017 |
|
[What was your favorite part of the experience?]
That the locks we ordered were exactly what we were looking for, we didn't need 1 key for each lock. Another vendor was unable to accommodate our request of having 1 key for multiple work stations. |
12/18/2017 |
|
|
12/06/2017 |
|
good service |
11/29/2017 |
|
The padlocks were missing from my original order. Although the mistake was handled quickly, with quick turn around. |
11/22/2017 |
|
[What was your favorite part of the experience?]
I found an item that I knew existed (at least in the past) but that I could not find anywhere else until your company showed up in a search result! -Mark, GA |
11/13/2017 |
|
|
11/10/2017 |
|
|
10/31/2017 |
|
|
10/25/2017 |
|
[What was your favorite part of the experience?] simple and easy |
10/24/2017 |
|
[What was your favorite part of the experience?]Doreen was very helpful. -Kevin Ireland |
10/24/2017 |
|
[What was your favorite part of the experience?]the best part is the communication which we had during order. -Aziz from DXB |
10/16/2017 |
|
[What was your favorite part of the experience?]
the turn around of product. |
10/03/2017 |
|
Essential design mistakes. |
09/29/2017 |
|
[What was your favorite part of the experience?]
Doreen |
09/27/2017 |
|
[What was your favorite part of the experience?]
Website had all product specs very clear. -Kris from Chicago |
09/21/2017 |
|
-Josie from Oregon |
09/18/2017 |
|
|
09/17/2017 |
|
|
09/13/2017 |
|
[What was your favorite part of the experience?]
Everything was great. Very helpful |
09/11/2017 |
|
|
09/08/2017 |
|
[What was your favorite part of the experience?]
Package came as promised with complete details and on time. -algrouprc |
09/07/2017 |
|
[What was your favorite part of the experience?]Customer service was awesome! The product arrived damaged in transit, but was way too large for the area we needed it for. Our money was refunded promptly. Thank you very much. -Ginger from TN |
09/06/2017 |
|
|
08/30/2017 |
|
[What was your favorite part of the experience?]Excellent product tailored for my specific needs |
08/28/2017 |
|
|
08/14/2017 |
|
|
08/11/2017 |
|
[What was your favorite part of the experience?]
Strong Customer connection with your service rep |
08/07/2017 |
|
[What was your favorite part of the experience?]
the ease of ordering |
07/31/2017 |
|
[What was your favorite part of the experience?]
Doreen is super helpful! -Herrick from San Francisco |
07/31/2017 |
|
|
07/31/2017 |
|
|
07/28/2017 |
|
[What was your favorite part of the experience?]
Not only does the product work perfectly for my needs, but customer service provided free replacement adhesive bases when I needed to move the cables to another refrigerator. I am very impressed by the excellent customer service. -Grace from Chicago |
07/27/2017 |
|
|
07/14/2017 |
|
[What was your favorite part of the experience?]
the item was quick and easy to purchase -Justin from New Jersey |
07/13/2017 |
|
|
07/06/2017 |
|
|
06/22/2017 |
|
[What was your favorite part of the experience?] buying it online. Had to wait as it was on back order, but it is a nicely built cabinet. |
06/22/2017 |
|
|
06/01/2017 |
|
[What was your favorite part of the experience?] the rep. |
05/15/2017 |
|
[What was your favorite part of the experience?]Good help in choosing the right product, good pricing..great customer service. |
04/27/2017 |
|
[What was your favorite part of the experience?]Timely shipment; high quality product/materials; flawless fit; easy installation -Todd from CA |
04/25/2017 |
|
[What was your favorite part of the experience?]
the customer service, very courteous and helpful. -Dan - TX |
04/25/2017 |
|
[What was your favorite part of the experience?]
It was exactly the part we were in need of. Also, we received the product in a timely manner! Thank you |
04/20/2017 |
|
[What was your favorite part of the experience?]
Customer service employee was very proffessional, diligent and friendly. |
04/20/2017 |
|
|
04/11/2017 |
|
[What was your favorite part of the experience?]
Great service! Thanks to Doreen for excellent customer service. |
04/07/2017 |
|
|
04/06/2017 |
|
[What was your favorite part of the experience?]This is a quality product at a reasonable price. -Ron/WV |
04/05/2017 |
|
[What was your favorite part of the experience?] Purchase was easy online. As a locksmith, however I sure would have liked to be able to have made my purchase wholesale. |
03/25/2017 |
|
I bought a cage that fit my server and my battery back up and my local back up drives. The slide out tray is amply supported on the sides but for me it needed a support down the middle of the tray. I had to shim my server because the tray bowed in the middle under the weight. Otherwise, all good. thx. Chris [What could we have done to earn a higher rating?] |
03/23/2017 |
|
[What was your favorite part of the experience?]
My purchasing experience was great! After researching what I wanted on your web-site I called and talked with Doreen, describing what I was after. She picked up on what I had described and knew exactly what was needed. Took my order, sent my receipt, sent my shipping email with tracking number later that day. Received my order right on time and everything was just what I was wanting. Experienced, friendly, prompt service! -Jim/ WA |
03/22/2017 |
|
[What could we have done to earn a higher rating?]I haven't had much chance to use the product yet. |
03/17/2017 |
|
[What was your favorite part of the experience?]
The recommendation of the product once I identified what it would be used on.
A quote that turned was able to be turned into an order was convenient and accurate, and I knew the cost of the items before ordering.
Would be better for me if the product was available in Canada and the prices were given in Canadian dollars, but the service was excellent |
03/14/2017 |
|
[What was your favorite part of the experience?]
GREAT customer service!!! -Tony,WA. |
03/10/2017 |
|
[What was your favorite part of the experience?]
Doreen's Customer Service and follow through when I thought we had a problem. She provided me with details to help me instruct our installers where to find some product they thought was missing. -Barbara - CA |
03/03/2017 |
|
[What was your favorite part of the experience?] Knowledgable sales people that were happy to assist me. The fact that compatible parts can be ordered later (including extra locks and keys) is great! -Michael/WA |
03/03/2017 |
|
[What was your favorite part of the experience?] Easy purchase quick delivery |
03/02/2017 |
|
|
02/28/2017 |
|
[What was your favorite part of the experience?]Staff was enjoyable to talk to. |
02/27/2017 |
|
|
02/24/2017 |
|
|
02/16/2017 |
|
[What was your favorite part of the experience?]
Fast and friendly service! There was an error in a product recommendation, resulting in a purchase of incompatible items. I sent an email to the company, and Doreen got back right away, corrected the issue, offered me options, and I had a replacement, for free, almost instantly!
Thanks, guys! -Lucy |
02/15/2017 |
|
[What was your favorite part of the experience?]
A cost-effective, easy way to make our files more secure and still easy for my staff to get into. Rapid delivery and easy installation. -Wendy/Oregon |
02/13/2017 |
|
[What was your favorite part of the experience?]
CSP had the product I needed, and the website gave sufficient description to let me know that it would work for me, and how to use it. -Denny, from Dana Point, CA |
02/02/2017 |
|
[What was your favorite part of the experience?]
it was simple! -Craig CA |
01/30/2017 |
|
|
01/18/2017 |
|
[What was your favorite part of the experience?]How easy it was to order the Sonic Shock and how helpful the sales staff was -Linda/az |
01/09/2017 |
|
[What was your favorite part of the experience?]
When I called, was immediately connected to customer service representative who was able to answer my questions and place my order. No endless menus which is so typical today. I was able to speak with a customer service representative in New Hampshire. Not many companies are willing to invest in American workers anymore and I like to patronize companies that do. Also liked that many of your products are produced in America. -Kathy in DC |
01/09/2017 |
|
|
01/06/2017 |
|
[What was your favorite part of the experience?]
Very good customer service! Quick delivery. -Kat/NC |
01/03/2017 |
|
|
12/23/2016 |
|
|
12/21/2016 |
|
|
12/19/2016 |
|
What was your favorite part of the experience? Even though I received the wrong product, the customer service has been amazing. |
11/12/2016 |
|
What was your favorite part of the experience? staff was excellent,very helpful,ordered three different times -james from ny |
11/07/2016 |
|
What could we have done to earn a higher rating? I wish the message that would stop a thief was bigger. I think this is GREAT if I ever am stupid enough to leave my laptop somewhere, but my greater need & fear is home break ins (which have now happened to me three times in my life) |
11/01/2016 |
|
-Herb/AZ |
10/27/2016 |
|
What was your favorite part of the experience? Doreen Lindof is great. We did not know if the clip will work on our machine. She sent one immediately to try. -Kit from IA |
10/11/2016 |
|
What was your favorite part of the experience? easiness of ordering -Todd from Iowa |
09/26/2016 |
|
|
09/15/2016 |
|
|
09/01/2016 |
|
What was your favorite part of the experience? Helpful staff on the other end of the line with a friendly, can-do demeanour. -Mark from Vancouver BC |
08/29/2016 |
|
|
08/09/2016 |
|
|
07/29/2016 |
|
|
07/27/2016 |
|
Easy access to the internet. The friendly representative that I spoke with in making sure that I purchased the right item. GREAT JOB!!! -Debra/Florida |
07/22/2016 |
|
Doreen kept working with me until she found the only security cable that would work with my Lenovo Edge laptop. -Dave from Virginia |
07/12/2016 |
|
|
07/11/2016 |
|
I needed a way to lock down a laptop in a public area that was not bulky but still a deterrent, did not use a cable and was fairly easy to install. CSP had just the product I needed. -Kay from Iowa |
06/29/2016 |
|
quick and cheep, Received exactly what I ordered -Dorian From NY |
06/29/2016 |
|
The videos were very helpful in deciding which products were right for me. No one else had that. -Sheryl from CA |
06/29/2016 |
|
great products - never had any problems, speedy services! -Nick from IL |
06/08/2016 |
|
The videos helped a lot in understanding how the locking system worked. -Tom in LV |
05/31/2016 |
|
It was easy to order the first unit for evaluation. I expect to order more soon. I wish the shipping costs were a little lower. -Tom in NV |
05/27/2016 |
|
Doreen has been BEYOND helpful!! No question was too small, and her response time was almost immediate! -Meg from TX |
04/29/2016 |
|
East to order and product delivered promptly. -Sylvia/NE |
04/26/2016 |
|
|
04/12/2016 |
|
|
04/11/2016 |
|
[What was your favorite part of the experience?]
Nothing.... I've only used you the one time, which was a good experience... |
03/22/2016 |
|
|
03/08/2016 |
|
|
03/07/2016 |
|
|
02/25/2016 |
|
[What was your favorite part of the experience?]Great Customer Service, fast delivery time. -M. Neal from Illinois |
02/22/2016 |
|
[What was your favorite part of the experience?]
I needed some help to understand how to place my order for cable lock security - luckily I was able to get someone on the phone who took the time to guide me through placing my order online - it's not the easiest order screen to figure out. -Mike from Ontario Canada |
02/10/2016 |
|
[What was your favorite part of the experience?]When I had questions about the product. I received an immediate call back and the person(s) I dealt with were friendly and very knowledgeable about the the products. That helped me choose the best product for my computers. -I from Ohio |
02/04/2016 |
|
|
02/03/2016 |
|
[What was your favorite part of the experience?]
excellent customer service -RT from NY |
01/26/2016 |
|
[What was your favorite part of the experience?]
Having a product that is hard to find. Customer Service was excellent. -Bob/ Houston Texas |
12/30/2015 |
|
[What was your favorite part of the experience?]
Outstanding service. Helped me locate info to get new key for old lock to which I had lost original. Thanks!! -Dan from Indy |
11/24/2015 |
|
[What was your favorite part of the experience?]great products great customer service -Nick from C2 Computing NJ |
11/19/2015 |
|
-Craig/ CA |
11/16/2015 |
|
[What was your favorite part of the experience?]I had difficulty finding a laptop lock since mine did not have a place for the lock. Lucky to find your site, and your customer service was great. Love being able to talk to a real person. -Rsfred from WA state |
11/06/2015 |
|
[What was your favorite part of the experience?]
your offer to supply a master key for FREE when I had already purchased the locks from Tiger Direct. excellent service & help for my computer locks -Stevo in Colorado |
10/23/2015 |
|
|
10/08/2015 |
|
[What could we have done to earn a higher rating?]I would like to see better real picutres of computers on the web site |
09/25/2015 |
|
|
08/31/2015 |
|
[What was your favorite part of the experience?] I found that viewing the product I was purchasing (desktop computer locks) was simple and accurate. Seeing what I'm ordering to make sure I don't buy more than neccessary is a grest tool I couldn't find eleswhere. -Thomas from Long Island |
08/31/2015 |
|
[What do you think we should improve on?]front Mounting holes are covered by slide drawer. |
08/31/2015 |
|
[What was your favorite part of the experience?] The STOP Security Plates are the best way to encourage a thief to steal someone else's stuff! -Paul/Illinois |
08/27/2015 |
|
|
08/14/2015 |
|
[What was your favorite part of the experience?] Speaking to live, knowledgeable, personable people. -Anthony from NY |
08/13/2015 |
|
|
08/13/2015 |
|
[What could we have done to earn a higher rating?] Sliding drawer, better mounting options. |
07/10/2015 |
|
[What do you think we should improve on?] Quality control your out-going orders so that all the parts are included.
My order was missing a part. |
07/09/2015 |
|
|
07/08/2015 |
|
[What was your favorite part of the experience?]
Everyone I talked to at CSP was very friendly, knowledgeable and helpful! And your products work great, too. -Jack from New Mexico |
07/06/2015 |
|
[What was your favorite part of the experience?]
I recieved my order in a timely manner. Quality of the product is excellent! -Cisco from Louisville |
06/15/2015 |
|
[What was your favorite part of the experience?] From our initial research on inventory labeling all the way through until delivery. We were always treated very well and there was genuine concern that we were satisfied with the end product. -Danny from Florida |
05/15/2015 |
|
[What was your favorite part of the experience?]no favorite part. -denis from UK |
04/23/2015 |
|
[What was your favorite part of the experience?]
Great product, delivered fast. |
04/02/2015 |
|
|
03/21/2015 |
|
[What was your favorite part of the experience?]The fact that I could easily find what I was looking for. I bought from your site in the past, and knew you would have the unusual items I needed; especially since I could not know the names of the items I needed. -Elizabeth from CA |
03/19/2015 |
|
|
03/18/2015 |
|
[What was your favorite part of the experience?]Easy ordering and very personable sales person. -Anthony from NM |
03/03/2015 |
|
|
02/25/2015 |
|
[What was your favorite part of the experience?]Ease of ordering and Speed of receipt of product. -Michelle from PA |
02/17/2015 |
|
The cable lock does not even fit into my Dell Laptop, so I cannot even use it for the intended purpose[We contacted the customer immediately and sent him a new style lock. We just heard from the customer that the new lock works great] |
02/11/2015 |
|
[What was your favorite part of the experience?] Good Quality, Competitive Price, Right Time Delivery, Good Customer Care, Also keeping record for future in case of missing keys.
Thank You CSP. -Rajesh Garg(Bob) from Surrey BC Canada |
02/03/2015 |
|
|
01/21/2015 |
|
|
01/06/2015 |
|
[What was your favorite part of the experience?] You ship to APO! You also checked in afterward with a personal note to make sure the product met our expectations. In addition, the product is high quality and reasonably priced. |
12/05/2014 |
|
[What was your favorite part of the experience?] Very easy to order and quick response -Karen |
11/25/2014 |
|
[What was your favorite part of the experience?]Video instruction and the ease of ordering -Annie from CA |
11/19/2014 |
|
|
11/17/2014 |
|
[What was your favorite part of the experience?] ordering the products was easy and delivery was quick. -Carol from Florida |
11/17/2014 |
|
|
11/13/2014 |
|
|
10/30/2014 |
|
[What was your favorite part of the experience?] The helpfulness and how easy the person I spoke to on the phone it made the exchange of the incorrect locks ordered. -cjm from az |
10/17/2014 |
|
|
10/13/2014 |
|
What was your favorite part of the experience?] Help with drilling issues. -James from Mass |
10/03/2014 |
|
[What was your favorite part of the experience?] To find the product I needed. |
09/25/2014 |
|
[What was your favorite part of the experience?] Easy and convenient ordering, Even to Australia! -Alan from Canberra Australia |
09/25/2014 |
|
[What was your favorite part of the experience?] Ordering online and receiving the cable security cable packages and lock boxes, along with security plates that are easy to place on my devices. -tom from colo |
09/15/2014 |
|
[What was your favorite part of the experience?]The security to know that my computer is safe from theft. -Stan R, from Ca. |
09/15/2014 |
|
[What was your favorite part of the experience?] Easy and quick. |
09/08/2014 |
|
[What was your favorite part of the experience?] You have what I need to secure my computers. -Jeffrey/CO |
08/23/2014 |
|
[What was your favorite part of the experience?] The good and swift help I received in getting a new security lock for my Dell computer and free of charge! You do great. -Sue from Ohio |
08/21/2014 |
|
[What was your favorite part of the experience?]How easy it was to order and how helpful Stephanie was. -Tia from VA |
08/20/2014 |
|
[What was your favorite part of the experience?]
All the help and advise in even the little details, as I was doing something I'd never done before. Thanks for making it so easy! -Melissa from Ohio |
08/15/2014 |
|
[What was your favorite part of the experience?] The staff person was very knowledgeable about the relevant products. -Marc from NY |
08/10/2014 |
|
|
08/04/2014 |
|
[What was your favorite part of the experience?] I was very impressed with the service Stephanie Higgins provided during the purchasing and delivery period. I will definitely use CSP again. |
07/29/2014 |
|
Exceptional customer service. -Tim |
07/23/2014 |
|
[What was your favorite part of the experience?]
The shipping was fast and the products are wonderful. I have piece of mind knowing that my things will stay were I put them, and very inexpensively! -Hunter from WI |
07/14/2014 |
|
[What was your favorite part of the experience?] Timely, accurate answer to my question. -Stephen |
07/11/2014 |
|
[What could we have done to earn a higher rating?] Nothing this was my first time using CSP. I thought the experience to be quick and easy to place my order. |
07/10/2014 |
|
|
06/18/2014 |
|
[What was your favorite part of the experience?]Quality products, great prices. -Robert / Texas |
06/13/2014 |
|
[What was your favorite part of the experience?] I had ordered some locks for file cabinets and the screws did not work because of the design of the cabinets so your team custom made two different sets of specials screws to see if we could get the product to work! The new screws worked great and your company went far and above anything I would have expected! Excellent service without me even asking for it!! Thank you very much. -Shannon from Arizona |
06/04/2014 |
|
[What was your favorite part of the experience?]Finding what I wanted so quickly & receiving it so quickly! |
06/03/2014 |
|
[What was your favorite part of the experience?] Answered my question about price differentials. |
06/03/2014 |
|
[What was your favorite part of the experience?] Product offerings and prompt delivery. -Daniel from TN |
06/01/2014 |
|
[What was your favorite part of the experience?] Receiving the product and it worked as I was told! - Just surpassing saving Money. |
05/29/2014 |
|
[What was your favorite part of the experience?] CSP's great variety of products made it easy to find just what we needed. -Al from S.F. |
05/21/2014 |
|
|
05/15/2014 |
|
|
05/02/2014 |
|
[What was your favorite part of the experience?] Account Rep Stephanie Higgins went way above and beyond with a very "unique" delivery situation we had. Thanks Stephanie! -Sam from Georgia |
04/30/2014 |
|
|
04/09/2014 |
|
[What was your favorite part of the experience?] I searched other websites and couldn't find what I needed. Then I found the CSP website and found the exact product I was looking for in just a few minutes. Thanks for the quality products, large selection, and low prices. -Phil / New York |
04/07/2014 |
|
|
04/03/2014 |
|
|
03/28/2014 |
|
[What was your favorite part of the experience?]Fast shipping. -Kevin/WA |
03/17/2014 |
|
[What was your favorite part of the experience?] Good instructions,worked great. |
03/12/2014 |
|
-George from Florida |
02/27/2014 |
|
[What was your favorite part of the experience?]Accessible,Knowledgeable,Dependable!! -Kevin from NC |
02/26/2014 |
|
[What was your favorite part of the experience?]Had a product I was looking for and couldn't find elsewhere, at a very good price. |
02/20/2014 |
|
[What was your favorite part of the experience?] Good product, useful, easy to use. Good service. -Lew from N.Y. |
02/17/2014 |
|
[What was your favorite part of the experience?] Ease of ordering and speed of delivery. |
01/24/2014 |
|
[What was your favorite part of the experience?] The Ease of Setup. |
12/26/2013 |
|
[What was your favorite part of the experience?] Great customer service. They saved us money on shipping when they didn't have to. -AIM from VA |
12/20/2013 |
|
[What was your favorite part of the experience?]Person taking the order was very patient in explaining key options I was not familiar with. -Dan MA |
12/20/2013 |
|
|
12/20/2013 |
|
|
12/04/2013 |
|
[What could we have done to earn a higher rating?] Lower Prices. |
11/22/2013 |
|
[What was your favorite part of the experience?] Friendly helpful advice and the speedy service. -Leo from MO |
11/14/2013 |
|
|
10/30/2013 |
|
|
10/30/2013 |
|
|
10/23/2013 |
|
|
10/23/2013 |
|
|
10/13/2013 |
|
|
10/03/2013 |
|
|
10/03/2013 |
|
|
10/03/2013 |
|
|
09/18/2013 |
|
|
09/11/2013 |
|
|
09/11/2013 |
|
|
08/30/2013 |
|
|
08/30/2013 |
|
|
08/12/2013 |
|
|
08/09/2013 |
|
|
08/08/2013 |
|
|
08/08/2013 |
|
|
08/08/2013 |
|
|
07/31/2013 |
|
|
07/31/2013 |
|
|
07/23/2013 |
|
|
07/22/2013 |
|
|
07/21/2013 |
|
|
07/19/2013 |
|
|
07/18/2013 |
|
|
07/15/2013 |
|
Customer service was knowledgeable and helpful. Willing to issue RMA if necessary (it wasn't, though) without any hassle. -M from MD |
06/30/2013 |
|
|
06/12/2013 |
|
|
06/12/2013 |
|
Stephanie Higgins was very helpful, overall a great customer service representative! -Missy from AL |
06/09/2013 |
|
|
05/23/2013 |
|
[What was your favorite part of the experience?] Talking with the order taker and receiving the product. Very well made. -Buster from ME |
05/07/2013 |
|
|
05/07/2013 |
|
|
04/22/2013 |
|
[What was your favorite part of the experience?] The product worked as advertised. |
04/17/2013 |
|
[What was your favorite part of the experience?] COMMUNICATION AND SERVICE THE BEST |
04/09/2013 |
|
|
04/03/2013 |
|
|
03/23/2013 |
|
-gary from chicago |
03/21/2013 |
|
|
03/20/2013 |
|
|
03/14/2013 |
|
|
03/11/2013 |
|
|
03/07/2013 |
|
The process was fast and easy, the person I talked to was knowledgeable and helpful. I also received my order very quickly. -Steve from Michigan |
02/27/2013 |
|
|
02/20/2013 |
|
|
02/15/2013 |
|
Ordering was very easy and our shipment arrived very quickly. We ordered some incorrect items and CSP made it so easy to return the wrong item and order the correct one. I would recommend this company to everyone. -Cheryl from OH |
02/15/2013 |
|
|
02/07/2013 |
|
|
02/07/2013 |
|
|
01/21/2013 |
|
When I placed my order, the person I spoke with on the phone was very friendly, caring, and knowledgeable. -HR, PA |
01/09/2013 |
|
|
12/21/2012 |
|
-RAUL from CALIFORNIA |
12/17/2012 |
|
|
11/30/2012 |
|
|
11/30/2012 |
|
|
10/29/2012 |
|
|
10/24/2012 |
|
|
10/24/2012 |
|
-Jeff PA |
10/24/2012 |
|
[What was your favorite part of the experience?] Friendly customer service that helped me get what I needed. |
10/13/2012 |
|
[What was your favorite part of the experience?] Courteous order staff -Tim from South Texas |
10/04/2012 |
|
|
09/25/2012 |
|
|
09/24/2012 |
|
|
09/21/2012 |
|
|
09/20/2012 |
|
|
09/12/2012 |
|
|
09/12/2012 |
|
|
09/12/2012 |
|
The agent who took [my] call was very professional. -Esmail from Calgary |
09/04/2012 |
|
|
08/30/2012 |
|
[What was your favorite part of the experience?] It was easy to order, arrived quickly, directions were specific to install and it feels secure. Our industry requires our business to comply in this manner. -Heidi from California |
08/27/2012 |
|
[What was your favorite part of the experience?] Easy web site, lots of information, easy to order and easy to track. -Alex from Boston |
08/27/2012 |
|
|
08/23/2012 |
|
|
08/23/2012 |
|
|
08/15/2012 |
|
|
08/15/2012 |
|
|
08/15/2012 |
|
|
08/15/2012 |
|
|
08/04/2012 |
|
|
07/12/2012 |
|
|
07/10/2012 |
|
Great products, fast shipping -Mike from ATL |
07/01/2012 |
|
|
06/23/2012 |
|
|
06/15/2012 |
|
Have yet to receive and test the product, but from what I see, it looks good. |
06/05/2012 |
|
|
06/01/2012 |
|
The person taking the order was very knowledgable and friendly. The delivery was fast. -Rich from Framingham |
05/29/2012 |
|
|
05/24/2012 |
|
|
05/24/2012 |
|
|
04/24/2012 |
|
[What was your favorite part of the experience?] Fast response from sales staff. I've used the security plates in the past. -Dennis from Colorado |
04/20/2012 |
|
|
04/20/2012 |
|
[What was your favorite part of the experience?] Calling and CSP having a record of my last order and just very quickly reordering exactly what I had before with matching keys and locks. Went very smoothly and arrived very quickly. Thanks! |
04/12/2012 |
|
|
04/12/2012 |
|
I liked the communication I had with your representative regarding the status. -Paul from TX |
04/05/2012 |
|
Item was shipped and delivered very quickly. -Donald in Ohio |
04/05/2012 |
|
|
03/23/2012 |
|
[What was your favorite part of the experience?] Quick shipping and order follow-up. |
03/20/2012 |
|
[What was your favorite part of the experience?] Easy access to your Website, supplies on hand and quick delivery of supplies. |
03/19/2012 |
|
|
03/09/2012 |
|
|
03/09/2012 |
|
|
03/09/2012 |
|
|
02/28/2012 |
|
[What was your favorite part of the experience?] Quality of product and product line -Patty/PA |
02/24/2012 |
|
[What was your favorite part of the experience?] How pleasant, knowledgeable and helpful the person taking my order was. -Viki from CA |
02/20/2012 |
|
|
02/20/2012 |
|
|
02/10/2012 |
|
-autarcomputerrepairs from ny |
02/09/2012 |
|
|
02/01/2012 |
|
|
01/29/2012 |
|
-Jim the Tax Man |
01/26/2012 |
|
[What was your favorite part of the experience?] The ease of installation, and the installers help with understanding the process and the product. -Anne |
01/11/2012 |
|
|
01/03/2012 |
|
-Jean from South Carolina |
12/30/2011 |
|
|
12/30/2011 |
|
|
12/22/2011 |
|
|
12/22/2011 |
|
[What was your favorite part of the experience?] The quickness in receiving the product. |
12/19/2011 |
|
|
12/14/2011 |
|
[What was your favorite part of the experience?] Speed of ordering and delivery. -Marty, OH |
12/14/2011 |
|
The security tags are great for my business. I don't want to purchase service tags for hundreds of machines. Most companies only sell them in bulk. The tags are great and the security aspect is great. -Steve from MN |
12/01/2011 |
|
Easy to do business with, received product very quickly. Would definitely order from CSP again! -Marilyn/CA |
11/23/2011 |
|
I liked the fact I could customize the security features of the system I bought. Most companies it is a one size fits all mentality and that is not true when it comes to physical security of your computer system. -Scott from MICHIGAN |
11/23/2011 |
|
|
11/17/2011 |
|
Stephanie Higgins is a great help! Thank you Stephanie. -D - Boston |
11/17/2011 |
|
|
11/13/2011 |
|
|
11/03/2011 |
|
|
11/03/2011 |
|
|
10/18/2011 |
|
|
10/05/2011 |
|
|
09/26/2011 |
|
The people I talked to were very nice but the return policy is terrible. I bought a cable that doesn't work and I have to pay shipping back and shipping again to reorder.
Update: This was a mistake on our part and the client never should have been charged for return shipping if the lock did not fit. She has been refunded the entire amount and has told us, "I will be happy to continue to use and refer others to your company." We apologize for the inconvenience and misunderstanding. |
09/14/2011 |
|
[I placed a] phone call to your company - [the sales rep], she was great! Helped choose the right product and it came as described and on time! |
09/14/2011 |
|
|
09/14/2011 |
|
|
09/07/2011 |
|
[What could we have done to earn a higher rating?] [Could have been] cheaper |
09/06/2011 |
|
|
09/02/2011 |
|
|
08/29/2011 |
|
|
08/25/2011 |
|
[What was your favorite part of the experience?] The potential of securing my daughters laptop at college. It was somewhat cumbersome for her however. It would be great for commercial use. -srh/PA |
08/25/2011 |
|
|
08/25/2011 |
|
I had a hard time viewing what type of locking mechanism each lock had and ordered the wrong lock or incomplete lock set. |
08/17/2011 |
|
|
08/09/2011 |
|
[What was your favorite part of the experience?] The easiness of ordering the product, including the simplicity in installing the Lock-Bar. The video provided installation instructions making it ideal. -Ed/Kansas |
08/05/2011 |
|
[What was your favorite part of the experience?] Quick & easy from search, buy, ship & receive! -Jennifer from WA |
07/18/2011 |
|
|
06/25/2011 |
|
[What was your favorite part of the experience?] Fast, timely service. -S. Diana from HI |
06/24/2011 |
|
|
06/24/2011 |
|
|
06/20/2011 |
|
|
06/20/2011 |
|
[What was your favorite part of the experience?] Customer Service -Sheryl from TX |
06/16/2011 |
|
|
06/14/2011 |
|
|
06/09/2011 |
|
|
06/09/2011 |
|
|
06/09/2011 |
|
|
06/02/2011 |
|
[What was your favorite part of the experience?] Easy and online. -Vicki/California |
06/01/2011 |
|
[What was your favorite part of the experience?] Good communication. -ed from ca |
05/30/2011 |
|
|
05/27/2011 |
|
|
05/27/2011 |
|
|
05/27/2011 |
|
|
05/27/2011 |
|
|
05/23/2011 |
|
[What was your favorite part of the experience?] Easy to use. -Ben from CA |
05/10/2011 |
|
[What was your favorite part of the experience?] Speedy delivery and good products. -Elaine from CA |
05/10/2011 |
|
[What was your favorite part of the experience?] Friendly, fast and informative. -Kenny, CA |
05/10/2011 |
|
[What was your favorite part of the experience?] Ease of ordering |
05/10/2011 |
|
|
05/08/2011 |
|
|
05/05/2011 |
|
[What was your favorite part of the experience?] The personal customer service. We had to add Computer Security Products as a vendor and Stephanie stayed in touch during the entire process. -Carolyn |
05/03/2011 |
|
[What was your favorite part of the experience?] Description of items and how they could be used and mix/matched. -ken from NY |
04/29/2011 |
|
|
04/29/2011 |
|
The service was efficient. I liked the friendly emails used during the ordering/receiving process. |
04/21/2011 |
|
I appreciated the fast response for delivery of my computer lock. It is saving me a lot of worry since I set up in a flea market business. -Sheila--Mi |
04/13/2011 |
|
[What was your favorite part of the experience?] Timely delivery. Got what I ordered. |
04/05/2011 |
|
[What was your favorite part of the experience?] Easy to navigate web site. Easy to pay and move on. -BD from CO |
04/01/2011 |
|
|
03/30/2011 |
|
Ordering products was very easy and they arrived quickly as promised. Entering our information was quick and very easy to do. |
03/29/2011 |
|
|
03/29/2011 |
|
[What was your favorite part of the experience?] Ease of use |
03/18/2011 |
|
|
03/17/2011 |
|
[What was your favorite part of the experience?] quick & easy -Debra from CA |
03/10/2011 |
|
|
03/09/2011 |
|
|
03/02/2011 |
|
|
03/01/2011 |
|
[What was your favorite part of the experience?] Website was easy to navigate. |
02/25/2011 |
|
|
02/22/2011 |
|
|
02/17/2011 |
|
|
02/17/2011 |
|
[What was your favorite part of the experience?] fast, simple -No |
02/09/2011 |
|
[What could we have done to earn a higher rating?] Have an office in Canada so we wouldn't have to pay Customs Brokerage Fees. |
02/07/2011 |
|
|
02/07/2011 |
|
|
02/02/2011 |
|
[What do you think we should improve on?] Provide a longer cable option. |
01/26/2011 |
|
|
01/25/2011 |
|
|
01/25/2011 |
|
[What was your favorite part of the experience?] That we did not have an account open with you and your sales person asked me to email or fax a Purchase Order to send me the products that I ordered. -Lupe from San Antonio, TX. |
01/24/2011 |
|
|
01/19/2011 |
|
|
01/19/2011 |
|
I got quoted for 250, but was told after the order was placed that only 100 would be available to ship first thing. I then only received 55 out of the promised 100. I did not get contacted regarding the difference in the qty shipped, nor did I get contacted with an ETA on the remainder of the order.
Response: You are absolutely right. We only had 100 of that item and we played phone tag for 3 business days to give you different options and get a decision back from you what you wanted to do. By that time we were working with out of date information. We completely dropped the ball not looking up the current stock levels and informing you there were even less by that time. I’m very sorry for any problems that caused you, and thank you for keeping us accountable for this mistake so we can improve our service next time. |
01/18/2011 |
|
[What was your favorite part of the experience?] Quick, reasonably priced, and installs as advertised. |
01/14/2011 |
|
[What was your favorite part of the experience?] The ability to customize the security kit to fit our needs. -Kathy from WA |
01/12/2011 |
|
|
01/11/2011 |
|
|
12/29/2010 |
|
[What was your favorite part of the experience?] Easy to order, telephone customer service very helpful, good pricing and timely shipping.
Product is exactly as ordered. -Doug from Annapolis |
12/23/2010 |
|
[What was your favorite part of the experience?] Ease of ordering and helpful video. |
12/22/2010 |
|
|
12/10/2010 |
|
The locks we purchased were affordable, delivered quickly, and easy to install. -Maura from WI |
12/06/2010 |
|
|
12/03/2010 |
|
The enclosure was not as secure as I had hoped, but will work for us and is a good value. |
11/24/2010 |
|
|
11/24/2010 |
|
Lady (Jennifer) I spoke with was both friendly and professional as well as very helpful -Dave in Texas |
11/08/2010 |
|
[What was your favorite part of the experience?] Customer service, Very helpful, had additional questions on measurements and received prompt info. [I] have recommended [this company] and they have already purchased a full metal jacket for their server. |
11/03/2010 |
|
|
11/02/2010 |
|
I've only ordered through the company one time. I don't know all of the products you have. |
10/27/2010 |
|
[What was your favorite part of the experience?] very glad to have an actual, live person call me to verify my order and ensure my satisfaction with it -bud from FL |
10/27/2010 |
|
|
10/26/2010 |
|
[What was your favorite part of the experience?] Stephanie was great to deal with. She followed up after giving me a quote and then left me alone when I needed time on my end. |
10/25/2010 |
|
Excellent Customer Service -Ella/Texas |
10/21/2010 |
|
[What was your favorite part of the experience?] Ease of ordering. -Marie from NJ |
10/18/2010 |
|
|
10/17/2010 |
|
I was sending my son off to college and needed a lock for his laptop and found Computer Security Products on-line. I called [and] discussed my son's needs with a real person - no annoying voicemail, an actual live person! I received great advice and the locks exactly when they said I would receive them. My son looked at the locks and noted what high quality they were. They were also made in America which I appreciate. I will only use this company for electronics security. -Jan from NJ |
10/14/2010 |
|
|
10/11/2010 |
|
[What was your favorite part of the experience?] Professionalism of the staff and the speed with which they responded to my questions. -Jill from Illinois |
10/08/2010 |
|
|
10/08/2010 |
|
|
10/06/2010 |
|
[What was your favorite part of the experience?] Beginning to end, we were well taken care of and always knew [the] status of the order throughout the process. -Pete from BC |
10/04/2010 |
|
|
10/04/2010 |
|
|
10/01/2010 |
|
Quick, efficient service - arrived as advertised and it FIT! -John TX |
10/01/2010 |
|
|
09/30/2010 |
|
|
09/21/2010 |
|
|
09/21/2010 |
|
|
09/21/2010 |
|
|
09/20/2010 |
|
[What was your favorite part of the experience?] Always friendly, courteous sales staff, willing to answer questions. They make you feel like you’re talking to a friend. -Dave / Wisconsin |
09/16/2010 |
|
|
09/16/2010 |
|
CSP makes the selection process easy on their website and backs it up with live online help for when you are looking for a previous product to match what you already have. -Kevin from NY |
09/14/2010 |
|
|
09/13/2010 |
|
[What was your favorite part of the experience?] Communication was great. -Bob from N.T., N.Y. |
09/13/2010 |
|
[What could we have done to earn a higher rating?] Lower cost for computer case. |
09/13/2010 |
|
|
09/13/2010 |
|
|
09/09/2010 |
|
[What was your favorite part of the experience?] Good service, good products. -Shawn from MB, CA |
09/07/2010 |
|
[What was your favorite part of the experience?] When a person filling the order called to suggest that we could get a better security solution and have it keyed to match the other cables. Very helpful... and we are very grateful. Thank You! -Lou from Mass |
09/07/2010 |
|
|
09/06/2010 |
|
I thoroughly enjoyed your online catalog with the opportunity to fully understand each option before adding it to the shopping cart. -Ed from WA. |
09/06/2010 |
|
|
09/01/2010 |
|
|
08/31/2010 |
|
[What was your favorite part of the experience?] The prompt service, fast delivery, and the courtesy of the account manager. -Mohamed from Quebec |
08/29/2010 |
|
|
08/27/2010 |
|
|
08/27/2010 |
|
|
08/27/2010 |
|
|
08/27/2010 |
|
[What do you think we should improve on?] Accuracy of necessary information |
08/27/2010 |
|
|
08/21/2010 |
|
|
08/20/2010 |
|
The person I spoke with on the phone was extremely helpful and directed us to the right product. It came quickly and worked exactly as described. -Leslie from NJ |
08/19/2010 |
|
[What was your favorite part of the experience?] Follow-up and ease of ordering. Customer service [was] excellent when I called for help. This is my 2nd order. -Diane from Chicago |
08/19/2010 |
|
|
08/12/2010 |
|
[What was your favorite part of the experience?] Good communication, excellent customer service. |
08/12/2010 |
|
[What was your favorite part of the experience?] Clear, easy to use web-site, friendly staff, easy ordering. I rec'd a follow up call and [the] product arrived before expected. A pleasant experience in a world of frustrations! -Larry Florida |
08/12/2010 |
|
Your staff was extremely helpful in helping me determine what the best product, in the most economical way, would be to meet the needs of our organization. -Sandra from WA |
08/12/2010 |
|
|
08/04/2010 |
|
|
08/04/2010 |
|
[What could we have done to earn a higher rating?] lower shipping costs |
08/03/2010 |
|
Unprecedented customer service! -Kevin from TN |
07/30/2010 |
|
|
07/28/2010 |
|
|
07/27/2010 |
|
[What was your favorite part of the experience?] How easy it was following instructions and your customer service. -B/PA |
07/23/2010 |
|
Very easy to order. Order arrived quickly. The product is very useful! -Muriel from MA |
07/22/2010 |
|
|
07/22/2010 |
|
|
07/22/2010 |
|
The security enclosures I received caused my servers to overheat. |
07/19/2010 |
|
|
07/15/2010 |
|
|
07/15/2010 |
|
|
07/06/2010 |
|
|
07/06/2010 |
|
The Personal Access Power Lock doesn't seem to work with an iMAC. I am going to try again this morning to install it so the locking clip seats. If it doesn't, I'll give you call. |
07/02/2010 |
|
-Sherry from NV |
06/30/2010 |
|
I emailed a couple of questions and received a very quick response (from Stephanie Higgins). She also had some product suggestions that might work better for me. |
06/29/2010 |
|
|
06/29/2010 |
|
|
06/29/2010 |
|
[What was your favorite part of the experience?] [The] knowledgeable rep, Stephanie -Steve from Connecticut |
06/29/2010 |
|
[What was your favorite part of the experience?] Ease of ordering and technical support |
06/23/2010 |
|
[What was your favorite part of the experience?] Quick service and shipping -Monic London Ontario Canada |
06/18/2010 |
|
|
06/17/2010 |
|
|
06/15/2010 |
|
|
06/11/2010 |
|
|
06/11/2010 |
|
[What was your favorite part of the experience?] Service, and quick delivery -George Ontario |
06/09/2010 |
|
|
06/08/2010 |
|
I placed my order online, but received a phone call before the order shipped, verifying that the parts I ordered would work in my configuration. Unexpected, and yet appreciated! -Dave from PA |
06/08/2010 |
|
[What was your favorite part of the experience?] It was easy and I was called [and told] my order was received. -Bill from CO |
06/04/2010 |
|
The file cabinet lock was exactly what we needed and installation was easy. -Eric |
06/02/2010 |
|
|
05/18/2010 |
|
|
05/18/2010 |
|
[What was your favorite part of the experience?] Customer service called me to see if I needed the same key numbers from a previous order. I didn't, but I appreciate your checking. |
05/18/2010 |
|
[What was your favorite part of the experience?] The follow up call letting me know exactly where my order was in the process -Mark from IL |
05/12/2010 |
|
Your customer service/sales department was a great help. Being in customer service/sales, this makes a great difference to me! -GARY FROM CALIFORNIA |
05/10/2010 |
|
|
05/07/2010 |
|
|
04/30/2010 |
|
Great service and fast delivery. -Kathy from VA |
04/29/2010 |
|
The personal calls from customer service to make sure the order was correct and to get the details right. That kind of service is uncommon these days. -Russell from AZ |
04/29/2010 |
|
|
04/28/2010 |
|
[What was your favorite part of the experience?] Friendliness of staff. -Denise from IL |
04/28/2010 |
|
[What was your favorite part of the experience?] Personal, knowledgeable service -Denis from Mass. |
04/23/2010 |
|
|
04/15/2010 |
|
Excellent service and knowledgable saleswoman -Amanda from Florida |
04/15/2010 |
|
[What was your favorite part of the experience?] Friendly service & quick delivery -Becky from Milford |
04/13/2010 |
|
|
04/13/2010 |
|
[What was your favorite part of the experience?] [It was] Painless [and] Fast shipping |
04/12/2010 |
|
|
04/10/2010 |
|
[I liked the] quick email responses to my queries, your light hearted order process emails and the tracking facility as I am in the UK and knew where the order was even when in customs. -Martin from UK |
04/09/2010 |
|
Good Products at Great Pricing. |
04/07/2010 |
|
|
04/07/2010 |
|
The key to excellent customer service is the follow up. I appreciated how friendly and helpful everyone was who I spoke with before the sale and after. Calling to make sure that I was happy with my purchase I think is one of the most important parts of the sale. Wish more companies stood behind their products. -Shelly from DC |
04/05/2010 |
|
Top notch customer service and follow up! Nice work! -Corey from SD |
04/02/2010 |
|
|
04/02/2010 |
|
|
04/02/2010 |
|
|
03/31/2010 |
|
The friendliness of the people involved. When the first locks did not work, he called and worked with me to get the problem corrected. He then called later just to see how we were doing. Very unusual in this day and age to have a company keep on top of things. Thanks. |
03/31/2010 |
|
The ordering process was very simple. CSP, Inc. staff were very helpful over the phone. -Kate from NJ |
03/26/2010 |
|
I did not know if it existed, but you had exactly what I needed. -Steve From NJ |
03/26/2010 |
|
Shipping and handling was very high. The product was $20 with $10 for s/h. |
03/26/2010 |
|
|
03/26/2010 |
|
|
03/26/2010 |
|
|
03/26/2010 |
|
The ease of ordering and the speed in which the product was received. -Guyn from Texas |
03/23/2010 |
|
|
03/19/2010 |
|
|
03/19/2010 |
|
|
03/16/2010 |
|
|
03/12/2010 |
|
Spoke with Jennifer and she was very helpful. Received the product quickly. -Amy from Maryland |
03/12/2010 |
|
FAST SERVICE AND NICE ONE ON ONE CUSTOMER SERVICE -LESTER FROM NY |
03/12/2010 |
|
The equipment actually works. |
03/12/2010 |
|
|
03/08/2010 |
|
Ease of ordering and timely shipping. The product was packaged very well and sustained no damage. -Libby from KS |
03/08/2010 |
|
|
03/08/2010 |
|
The follow up phone call after ordering [and] the concern about why I was ordering the security devices. [I] also loved the confirmation email. You make security fun! -Elizabeth/AZ |
03/03/2010 |
|
Customer service was excellent. I was kept informed on the status of the order. There was one minor hiccup along the way which was resolved quickly despite the 16 hour timezone difference. |
03/03/2010 |
|
|
03/03/2010 |
|
|
03/02/2010 |
|
[What was your favorite part of the experience?] Receiving a phone call from a helpful representative... -Larry from CA |
03/01/2010 |
|
|
03/01/2010 |
|
|
03/01/2010 |
|
|
03/01/2010 |
|
Friendly staff, fast delivery. -Jeannine from Chicago, IL |
02/22/2010 |
|
Ordering was easy. Products were received in a timely manner. |
02/22/2010 |
|
The service was great. |
02/19/2010 |
|
|
02/15/2010 |
|
|
02/11/2010 |
|
|
02/09/2010 |
|
[What was your favorite part of the experience?] The point-to-point security cable -Dan from IL |
02/09/2010 |
|
|
02/06/2010 |
|
|
02/05/2010 |
|
The service is excellent! |
02/04/2010 |
|
|
02/04/2010 |
|
|
02/03/2010 |
|
Personal communication, personal follow-ups -Lisa from CA |
02/03/2010 |
|
[I was] able to pick up equipment locally. |
02/02/2010 |
|
|
02/01/2010 |
|
|
02/01/2010 |
|
excellent; customer service goes the extra mile to assist; rapid turnaround on orders -Ann from NY |
02/01/2010 |
|
|
02/01/2010 |
|
-Lydia |
02/01/2010 |
|
Talking with Customer service! Very friendly and efficient. -Kevin in ichmond, VA |
01/27/2010 |
|
[What was your favorite part of the experience?] The trust, relationship, and the quality of product purchased. -Rejean from Montreal |
01/20/2010 |
|
|
01/20/2010 |
|
|
01/20/2010 |
|
|
01/20/2010 |
|
|
01/19/2010 |
|
|
01/18/2010 |
|
|
01/13/2010 |
|
-Lisa from MA |
01/12/2010 |
|
|
01/12/2010 |
|
bing, bang, boom. I called computer security prods. and told them what I was looking for. Some pleasant lady took my order and the next day it was delivered. It worked as advertised. -dave from ny |
01/11/2010 |
|
|
01/09/2010 |
|
|
01/08/2010 |
|
|
01/06/2010 |
|
|
01/04/2010 |
|
[What was your favorite part of the experience?] Very Professional customer service. I received a product in time and I really appreciate it. I am a very satisfied client. -Antonio C. from Miami |
01/04/2010 |
|
|
12/31/2009 |
|
[What was your favorite part of the experience?] The great customer service I received! -Erik from Texas |
12/30/2009 |
|
[What was your favorite part of the experience?] Very helpful sales person. -Linda/Washington |
12/30/2009 |
|
[What was your favorite part of the experience?] Easy ordering and fast delivery! -Silvia from MI |
12/24/2009 |
|
Your specialty security application products are easy to install and work consistently as designed. We have not had one false alarm since we installed the PC Security Tabs. Product testing was evident before the sale! Solid customer service too. Thanks!
Walt Rucker -Walt GA |
12/22/2009 |
|
|
12/21/2009 |
|
|
12/18/2009 |
|
|
12/14/2009 |
|
[What was your favorite part of the experience?] Ease of ordering -Brenda from PA |
12/11/2009 |
|
|
12/09/2009 |
|
The attitude was wonderful from the person that I spoke to and ordered from. Great follow through, lots of thank you’s. Keep up the good work, as you have got it going! And my order was under $20. Most companies would consider this unimportant, but you would have thought that I had just dropped $2000 instead of $20. Thanks for a great experience. -Bob from California |
12/09/2009 |
|
|
12/08/2009 |
|
|
12/07/2009 |
|
|
12/03/2009 |
|
Best customer service I've had in years! -Lynn/Texas |
12/02/2009 |
|
|
11/23/2009 |
|
|
11/23/2009 |
|
[What was your favorite part of the experience?] Ease of placing order, accuracy and timeliness of delivery, friendly customer service. -Bill from PA |
11/21/2009 |
|
|
11/18/2009 |
|
|
11/16/2009 |
|
|
11/12/2009 |
|
|
11/11/2009 |
|
|
11/10/2009 |
|
|
11/06/2009 |
|
You had a precise solution for my needs. I called the number on the webpage with questions about your products. I got right through to a knowledgeable live person who answered my questions. Locks fit my file cabinets precisely. Free shipping on heavy hardware. Wish shipping was faster, but can’t complain. -O.K. from California |
11/06/2009 |
|
|
11/05/2009 |
|
[What was your favorite part of the experience?] availability of product and quick delivery |
11/05/2009 |
|
|
11/04/2009 |
|
[What was your favorite part of the experience?] Enthusiasm and product knowledge of customer service person. -Sharon/NC |
11/03/2009 |
|
|
10/30/2009 |
|
|
10/28/2009 |
|
Within TEN minutes of placing an order I received a phone call from Dan Hughes inquiring about the specifics of my security goals. Dan helped me choose a better fitting product for my needs here. Everything arrived quickly and worked EXACTLY how he said it would. CSP went above and beyond my expectations! Thank you! -Ben from Wichita |
10/27/2009 |
|
[What was your favorite part of the experience?] How easy it is to place an order and the way they keep you informed. -Scott B. Arizona |
10/22/2009 |
|
|
10/22/2009 |
|
|
10/21/2009 |
|
[What could we have done to earn a higher rating?] Nothing, service was fine. |
10/13/2009 |
|
|
10/13/2009 |
|
My favorite part was the service [and] keeping me posted on my order all the time. -GEM/Puerto Rico |
10/13/2009 |
|
|
10/11/2009 |
|
|
10/08/2009 |
|
|
10/08/2009 |
|
|
09/29/2009 |
|
I appreciated how fast I received my product -Karen from TX |
09/26/2009 |
|
|
09/25/2009 |
|
[What was your favorite part of the experience?] Pleasant people taking orders. -Jeannie from the Sunshine State of Florida |
09/24/2009 |
|
|
09/24/2009 |
|
[What was your favorite part of the experience?] How easy it was to order, as well as the cost. -Susan from IL |
09/23/2009 |
|
[What was your favorite part of the experience?] The friendly tech support! -Geoff from Pittsburgh |
09/22/2009 |
|
|
09/22/2009 |
|
|
09/22/2009 |
|
|
09/22/2009 |
|
[What was your favorite part of the experience?] The quick follow up after the order was placed. Your company is very efficient to work with and very much appreciated by a busy working professional. Thank you! -Lori from Nevada |
09/22/2009 |
|
|
09/22/2009 |
|
Very professional and efficient. -Lynn from NB |
09/18/2009 |
|
|
09/17/2009 |
|
|
09/17/2009 |
|
I really appreciated the fast shipping and especially the willingness to ship partial orders. It was also nice that I was told I didn't need to pay for 2 day shipping as regular shipping would get there as fast. |
09/15/2009 |
|
[What was your favorite part of the experience?] A personal call that my item was back ordered....it arrived earlier than I was told too. -Jenn from Marblehead |
09/14/2009 |
|
[What was your favorite part of the experience?] The price, quality of the product and you can get the same key. |
09/14/2009 |
|
|
09/08/2009 |
|
|
09/08/2009 |
|
|
09/08/2009 |
|
|
09/07/2009 |
|
[What was your favorite part of the experience?] The helpful people -Jorge from Buenos Aires, Argentina |
09/03/2009 |
|
|
09/03/2009 |
|
The Customer Service Rep I dealt with was without a doubt the most helpful and courteous online person I have ever dealt with and I deal with many. She created a "Raving Fan" out of me! -Michelle from CA |
09/03/2009 |
|
|
08/31/2009 |
|
|
08/31/2009 |
|
|
08/28/2009 |
|
[What was your favorite part of the experience?] Ease of service, professionalism, promptness -Karen from MA |
08/27/2009 |
|
[What was your favorite part of the experience?] Quick answers and [my] order taken after hours.... [The sales person was] very pleasant on the phone. I had trouble ordering on the webpage. |
08/25/2009 |
|
[What was your favorite part of the experience?] The personal call I recieved to confirm what I ordered. This level of personal service is virtually non-existent anymore. CSP confirmed what I needed and ensured I ordered the correct product. I was heading out on a business trip and the order was expedited to accomodate me.
I was impressed! -Dennis/Washington State |
08/21/2009 |
|
[What could we have done to earn a higher rating?] The 8 is not based on your lack of service. It is simply that I don't know if any of my friends currently have computer or security needs |
08/21/2009 |
|
|
08/19/2009 |
|
[What could we have done to earn a higher rating?] The directions on the product were minimum. Just a photo or sketch would have made it much easier to understand. It would be easy for businesses to hand a product and the directions to an average person and ask them to assemble or install the product, and monitor the process to see how the directions could be clearer and more adequate. |
08/19/2009 |
|
|
08/17/2009 |
|
|
08/17/2009 |
|
|
08/17/2009 |
|
-Marlene from CA |
08/17/2009 |
|
[What was your favorite part of the experience?] The follow up phone call [was]very professional -Matt from Columbia ,S.C. |
08/17/2009 |
|
|
08/07/2009 |
|
|
08/06/2009 |
|
-Jason Aus |
08/01/2009 |
|
very easy online ordering -Tracy from Ohio |
07/28/2009 |
|
|
07/27/2009 |
|
|
07/27/2009 |
|
|
07/27/2009 |
|
|
07/22/2009 |
|
|
07/22/2009 |
|
|
07/22/2009 |
|
[What was your favorite part of the experience?] Fast response in providing quotes & service which was critical for asset protection projects. -PL Cazares from AZ |
07/22/2009 |
|
[What was your favorite part of the experience?] The follow-up call and email that I recieved. I like the personal touch. You do not see that very much anymore. -Mary from Ohio |
07/21/2009 |
|
|
07/21/2009 |
|
Excellent A+++ Customer Service. -Louis from California |
07/21/2009 |
|
|
07/21/2009 |
|
|
07/21/2009 |
|
|
07/13/2009 |
|
|
07/13/2009 |
|
|
07/13/2009 |
|
[What could we have done to earn a higher rating?] Quicker shipping. Less lead time. |
07/10/2009 |
|
|
07/09/2009 |
|
|
07/08/2009 |
|
|
07/07/2009 |
|
|
07/06/2009 |
|
[What was your favorite part of the experience?] The call from Dan confirming the order and what was expected. -Curt from CA |
07/06/2009 |
|
|
07/06/2009 |
|
[What could we have done to earn a higher rating?] nothing. The only thing was the product was not in stock but arrived quickly anyways |
07/02/2009 |
|
|
07/01/2009 |
|
[What was your favorite part of the experience?] You had the product I needed. |
07/01/2009 |
|
|
06/30/2009 |
|
Dan Hughes was terrific to work with. From taking my order up to the delivery, he was courteous and professional. He kept me updated on my order every step of the way to make sure I was informed and satisfied with the process. -Yvonne from NM |
06/30/2009 |
|
-Keith NC |
06/30/2009 |
|
|
06/30/2009 |
|
|
06/24/2009 |
|
|
06/23/2009 |
|
|
06/22/2009 |
|
[What was your favorite part of the experience?] That you had the items in stock and shippid within our request. Thanks. -Bill from S.E. PENNA. |
06/22/2009 |
|
[What was your favorite part of the experience?] Fast Service and a personal call to make sure I had ordered exactly what I was looking for. The personal touch is why I will come back, and the product was excellent also! -Bill from Northern California |
06/16/2009 |
|
[What was your favorite part of the experience?] Fast delivery of product. -Debbie/Florida |
06/12/2009 |
|
[What was your favorite part of the experience?] The customer rep's helpfulness in directing our selection of a product. She also sent a demo of the product so we could confirm it would work in our environment before we purchased. -Missy from NC |
06/10/2009 |
|
[What was your favorite part of the experience?] The quick, friendly, and knowledgeable service by all employees that I spoke with over the phone. Thank you for the experience. -"James From Houston, TX" |
06/09/2009 |
|
|
05/29/2009 |
|
I had ordered on-line and for some reason I received a message that they weren't shipping internationally at that time.
I later e-mailed them asking if they were planning on shipping to Canada sometime in the future, only to be told that they have always shipped to Canada.
The lady who helped me was very friendly, gave me the sale price that was on at the time of my original order and I received it within 2 weeks. -Claudia/Ottawa, Canada |
05/28/2009 |
|
|
05/27/2009 |
|
-Sean From Gally |
05/26/2009 |
|
|
05/26/2009 |
|
[What was your favorite part of the experience?] Quick delivery of a quality product. Thanks. -Steve from Calif. |
05/21/2009 |
|
Simple, efficient product at a great price. Excellent customer relations. -Mike from KCK |
05/20/2009 |
|
|
05/20/2009 |
|
It was very simple to order and all detailed information was given to ensure I purchased the correct product for my needs. -Sarah from Idaho |
05/16/2009 |
|
[What was your favorite part of the experience?] The salesman knew the proper product for my application! |
05/15/2009 |
|
We especially appreciated your call to make sure that we understood the type of lock that would be necessary to add to our purchase! That was an unexpected level of customer service. Thanks! |
05/15/2009 |
|
|
05/15/2009 |
|
|
05/14/2009 |
|
|
05/13/2009 |
|
You took to time to make sure that my order was correct before sending the items I ordered. I ordered two items twice and you wanted to make sure that it wasn't mistake. I really appreciated that. |
05/08/2009 |
|
I tried to call 30 minutes before you closed for the day and my call went to voicemail. Your ad says that someone will answer the phone. (I tried more than once) |
05/07/2009 |
|
|
05/05/2009 |
|
[What was your favorite part of the experience?] Your employee took initiative to ship the product in the way that would cost us the least. |
04/30/2009 |
|
[What was your favorite part of the experience?] It was easy to order, however I did have to pay a little more postage to get the product on time. -Kim, NC |
04/29/2009 |
|
|
04/28/2009 |
|
|
04/27/2009 |
|
|
04/27/2009 |
|
[What was your favorite part of the experience?] Quick response and shipment of product. -Millie/TX |
04/25/2009 |
|
|
04/23/2009 |
|
|
04/23/2009 |
|
|
04/23/2009 |
|
[What was your favorite part of the experience?] Wide selection of devices, good pricing and user friendly website. -Mark from WI. |
04/23/2009 |
|
|
04/22/2009 |
|
The Personal Service was excellent. I was able to talk to people and not an impersonal automated system. -Judy from KS |
04/17/2009 |
|
|
04/17/2009 |
|
[I] appreciate the quick response to my inquiries and the help in getting [my] order completed and processed. You [also] had the right product at a good price. |
04/16/2009 |
|
I finally found what we needed and didn't take long to get it and it didn't cost a fortune. -Donna from Maryland |
04/16/2009 |
|
|
04/09/2009 |
|
|
04/09/2009 |
|
My first order with CSP was a great experience! Daniel Hughes, the Situation Solver, responded quickly to my inquiries. He set us up as a new account and emailed a quote right away. The order process went smooth and painless. I will definitely refer CSP to my business associates! -Peggy from California |
04/09/2009 |
|
|
04/09/2009 |
|
|
04/04/2009 |
|
[What was your favorite part of the experience?] Personal interaction regarding product. |
04/03/2009 |
|
[What was your favorite part of the experience?] That it was easy. -Dee/Pennsylvania |
04/03/2009 |
|
[What was your favorite part of the experience?] The very personal service and follow-up. -Kathi/Nebraska |
04/01/2009 |
|
|
03/31/2009 |
|
Ordering was simple, fast & easy. -Barb from MN |
03/31/2009 |
|
Quick ship and follow-up -Richard/Missouri |
03/31/2009 |
|
I had my questions answered by a live person via phone. Thank you. |
03/30/2009 |
|
Very fast, friendly and easy. -Gerard/AZ |
03/30/2009 |
|
|
03/27/2009 |
|
|
03/27/2009 |
|
[What was your favorite part of the experience?] The ease of ordering online and the phone call I received to let me know when to expect shipment. Great customer service! -Debbie/MA |
03/27/2009 |
|
|
03/26/2009 |
|
|
03/26/2009 |
|
|
03/24/2009 |
|
|
03/24/2009 |
|
I placed the order, received a call, item was delivered in a short time, it fit the monitor perfectly, what more can you ask for. -Melissa from SC |
03/24/2009 |
|
|
03/17/2009 |
|
-Dave |
03/17/2009 |
|
Quick and painless - [It's] nice to talk to a real person |
03/17/2009 |
|
|
03/17/2009 |
|
[What could we have done to earn a higher rating?]
Having the item ordered in stock. |
03/17/2009 |
|
Excellent customer service!! -Christina from Alberta Canada |
03/17/2009 |
|
[What was your favorite part of the experience?]
On-Line ordering went smooth and simply. -Tom from NC |
03/13/2009 |
|
[What was your favorite part of the experience?] Receiving a personal phone call to confirm my order needs. -Lisa - CA |
03/10/2009 |
|
-Ken from San Jose |
03/09/2009 |
|
[What was your favorite part of the experience?]
Having the product that I needed, for less than the local guys. And having it delivered with a day or two. -Dave from Mass |
03/09/2009 |
|
|
03/09/2009 |
|
Your products fulfilled our needs perfectly! -Kathy from Chicago |
03/06/2009 |
|
|
03/06/2009 |
|
[What was your favorite part of the experience?] Everything -Cindy from Illinois |
03/06/2009 |
|
[What was your favorite part of the experience?]
Personal call and quick delivery service. -Rich from Maryland |
03/05/2009 |
|
[What was your favorite part of the experience?]
[The] courtesy call from [a] company representative to make sure what I wanted was what I ordered (he was right; it wasn't!). -Bruce/Florida |
03/05/2009 |
|
|
03/04/2009 |
|
[What was your favorite part of the experience?]
Prompt service with a surprise courtesy call from them to ensure that they understood and fulfilled my needs -Ken from MA |
02/28/2009 |
|
I called about a $20 part, and I was treated like I was spending hundreds of dollars. Thanks. |
02/25/2009 |
|
When I had a concern about the product that was purchased, one phone call found a person who was dedicated and bent over backwards to find a solution. No excuses were made, just an immediate "can do" attitude. Thank you Computer Security. -Corey from Florida |
02/25/2009 |
|
-Silver Vasquez from S.A.Tx. |
02/23/2009 |
|
|
02/22/2009 |
|
-mark from tennessee |
02/19/2009 |
|
Great informative customer service. -William, MA |
02/13/2009 |
|
[What was your favorite part of the experience?]
Someone called to personally communicate with me about my order. They sounded extremely professional and rock solid. -Nicole from NC |
02/12/2009 |
|
Jennifer T was very helpful with our special request. -Donna from NY |
02/10/2009 |
|
[What was your favorite part of the experience?]
The value for the product in which I ordered and how quick the delivery time [was] for this product. -Leon /IL |
02/10/2009 |
|
|
02/10/2009 |
|
|
02/10/2009 |
|
|
02/10/2009 |
|
The reps product knowledge and calm demeanor was the fundamental component in the selection process. -Daniel from AZ |
02/10/2009 |
|
It took me two phone calls to get the information necessary to register the security tags I purchased. The contact information should have been presented along with the order acknowledgement. |
02/10/2009 |
|
What was your favorite part of the experience?
WHEN I CALLED FOR TECHNICAL SUPPORT - [THE] CUSTOMER SERVICE MAN EVEN GOT A DUPLICATE OF THE PRODUCT SO WE COULD DISCUSS IT TOGETHER -SUE / FORT WAYNE, IN |
02/10/2009 |
|
I really liked the live chat person I talked to. I think her name was Jen. She was very, very responsive every time we IMed. Honestly, her FANTASTIC customer service made the difference. I was just checking prices between CSP and your competitors. Jen definitely won me over. -Marriott ExecuStay from DC |
02/10/2009 |
|
My supplies got here on time when I was assured they would. -Tom from PA |
02/10/2009 |
|
What was your favorite part of the experience?
Ease of ordering, good service. -Bob from Buffalo |
02/10/2009 |
|
|
02/10/2009 |
|
Every morning when I come in and unlock my cabinet, and slide my computer out, I think, "ooh, I am so glad I got this security cabinet!" Can I just tell you, I LOVE the slide on the pull-out shelf? it is confidence-inspiring. I mean that! -Vanessa from Madera |
02/05/2009 |
|
Very disappointed in the discontinuing of the stickers and the expense we will bear to upgrade to the new system. |
02/05/2009 |
|
Very friendly, fast service -Mike from Ca. |
02/04/2009 |
|
The fast, friendly, competent service, as well as the products I want at great prices. -Bari from MD |
02/04/2009 |
|
Good Description.. Answered all my questions without having to ask ..Fast shipping.. and Tracking.. even with it backordered.. excellent communication keeping me updated..
Thanks
Bo -Bo in Tennessee |
02/04/2009 |
|
-Helen from PA |
01/28/2009 |
|
|
01/27/2009 |
|
I was looking for a refrigerator lock. It was very easy to find the information on-line. When I called for more info, the person was friendly and extremely helpful. The lock was reasonably priced, arrived quickly, and was easily installed. -Maureen from Ontario |
01/27/2009 |
|
execution and timeliness |
01/27/2009 |
|
|
01/27/2009 |
|
|
01/21/2009 |
|
Easy ordering, good quality components, easy installation. -Joe from CO. |
01/21/2009 |
|
|
01/21/2009 |
|
|
01/21/2009 |
|
|
01/15/2009 |
|
|
01/14/2009 |
|
|
01/14/2009 |
|
|
01/14/2009 |
|
|
01/14/2009 |
|
|
01/14/2009 |
|
I like the fact that someone actually answers the phone, and knows exactly what you are asking for.
they are very pleasant and professional. -David from Ottawa CAN |
01/14/2009 |
|
What was your favorite part?
The quality and professionalism at which my questions and order was handled -Dan in Ohio |
01/13/2009 |
|
Dan Hughes did a great job of getting me the information I needed in order to be able to quickly process everything and assure a timely delivery of the correct products for fit our needs. -Joshua from Florida |
01/06/2009 |
|
Friendly service, very quick delivery! -Dave |
01/06/2009 |
|
|
01/06/2009 |
|
|
01/06/2009 |
|
Item shipped really fast. |
01/06/2009 |
|
|
01/06/2009 |
|
|
12/29/2008 |
|
|
12/23/2008 |
|
[Wish there was] more availability on search engines. |
12/17/2008 |
|
|
12/17/2008 |
|
Dan Hughes was very helpful and kept me informed as to the status of my order. He made our experience very pleasant. -WJ from TN |
12/17/2008 |
|
|
12/17/2008 |
|
Ease of ordering, excellent customer service and rapid delivery. -john from UK (England) |
12/16/2008 |
|
The staff I spoke to were very friendly and I was very impressed that you even called the next day after I purchased my lock bar just to see if I wanted to add the padlock since I hadn't ordered it. -Brian from Ohio |
12/16/2008 |
|
|
12/16/2008 |
|
|
12/16/2008 |
|
Fast and accurate service. Good products. -John from IN |
12/16/2008 |
|
Even buying from Canada, the experience was quick and hassle-free. Couldn't ask for more! -Richard from Holland College, PEI |
12/16/2008 |
|
|
12/16/2008 |
|
|
12/16/2008 |
|
What was your favorite part of the experience?
The phone call to contact me after I had requested the samples...the other company didn't do that. -Cline Wood Agency from KS |
12/10/2008 |
|
|
12/09/2008 |
|
|
12/09/2008 |
|
|
12/09/2008 |
|
|
12/09/2008 |
|
Great -Arthur From MA |
12/09/2008 |
|
|
12/09/2008 |
|
Since this was the first order, need some time to implement what we bought. |
12/09/2008 |
|
Easy to find what you need. -Danny - Ky. |
12/03/2008 |
|
|
12/02/2008 |
|
|
12/02/2008 |
|
You had what I needed. You accept purchase orders. You deliver to Canada. You promptly answer queries. |
12/02/2008 |
|
|
12/02/2008 |
|
|
12/02/2008 |
|
What was your favorite part?
Getting a call back from Mike to let me know I would have through December 5th to place an order at the discounted price!! |
11/25/2008 |
|
Easy ordering and fast shipping. |
11/25/2008 |
|
|
11/25/2008 |
|
Fast, Fast, Fast service! |
11/25/2008 |
|
|
11/25/2008 |
|
I was impressed that someone from your company called to review my order after I placed it on-line. Quick delivery too! |
11/25/2008 |
|
|
11/21/2008 |
|
|
11/20/2008 |
|
Fast and efficient service. |
11/20/2008 |
|
What could we have done to earn a higher rating?
Absolutely nothing, I'm just not sure who'd I recommend you to. If someone I knew was looking for products you supply I would tell them about you. Your price was the best I could find and I received the product promptly. Thank you. |
11/20/2008 |
|
Speed & service |
11/18/2008 |
|
|
11/18/2008 |
|
|
11/18/2008 |
|
|
11/18/2008 |
|
Quick friendly personal service. Shipping was fast and product is great. Keep up the great work. |
11/18/2008 |
|
|
11/13/2008 |
|
What could we have done to earn a higher rating?
Have the product in stock. |
11/13/2008 |
|
Extremely competent staff...my order was placed in seconds. The gentleman who took my order knew the product inside, out, and backward. He also suggested that I send product parcel post, when I was going to cancel order due to extremely high Fed Ex charges. In whole, excellent product, excellent service. |
11/13/2008 |
|
|
11/11/2008 |
|
|
11/11/2008 |
|
What was your favorite part of the experience?
Was easy and sales personnel were very helpful. |
11/11/2008 |
|
|
11/11/2008 |
|
Friendliness & helpfulness of the staff |
11/11/2008 |
|
|
11/11/2008 |
|
What was your favorite part of the experience?
Fast shipping - An email from Mike Flannelly when he noticed that I had ordered some new PC TAB Sensors |
11/06/2008 |
|
|
11/05/2008 |
|
|
11/05/2008 |
|
|
11/05/2008 |
|
Prompt Service! |
11/05/2008 |
|
|
11/05/2008 |
|
|
11/05/2008 |
|
What was your favorite part of the experience?
Timely assistance (super fast shipping) |
11/05/2008 |
|
What was your favorite part of the experience?
Everything! |
11/05/2008 |
|
What was your favorite part of the experience?
Finding the type of security product I needed--beyond the retail store product line. |
11/03/2008 |
|
What was your favorite part of the experience?
I especially appreciated the eagerness that Dan showed in dealing with my questions and concerns. He was very helpful and has great follow-thru. |
10/31/2008 |
|
What could we have done to earn a higher rating?
been a little faster |
10/30/2008 |
|
The friendliness of the staff. I think it is great that when we create a new computer lab (which will be soon), i can just call and say i want the same key # for it. Best company I've found and i did a lot of searching. |
10/28/2008 |
|
|
10/28/2008 |
|
Fast, friendly service from the customer service representative. |
10/28/2008 |
|
|
10/28/2008 |
|
Product innovations |
10/21/2008 |
|
|
10/21/2008 |
|
good web site for ordering and tracking shipments |
10/21/2008 |
|
Working with the people from Computer Security Products because they know what they are talking about. |
10/21/2008 |
|
|
10/21/2008 |
|
|
10/17/2008 |
|
|
10/16/2008 |
|
PROFESIONALISM AND COURTEOUS SERVICE |
10/16/2008 |
|
What was your favorite part of the experience?
Ease of ordering. Thanks again! |
10/16/2008 |
|
|
10/16/2008 |
|
|
10/14/2008 |
|
I am not thrilled with the change in the PC tab system that ends up costing me more money as I replace tabs. |
10/14/2008 |
|
|